Joining the docs

A lot of time and energy has gone into thinking about how text-based information should be structured and organised at the technical level. That’s not a bad thing, but risks giving too little attention to the fact that a vital reason for storing information is to be able to find it and use it – and to connect it with related information.

Footnote on paper

The words we use matter. The way we frame a question constrains the way we think about it and so the range of possible answers we may find. There is skeuomorphism of words as well as of objects.

Paper, documents and files are all words which have acquired the potential to mislead as we move to more digital and less paper-focused ways of working.