Archive for the “Knowledge management” category
by Stefan Czerniawski on 15 November 2013
Quick question: what’s the dominant form of public transport in London? And an irresistible second quick question: what is wrong with this picture? We will come back to the second question, but if your answer to the first was the (…)
by Stefan Czerniawski on 8 November 2013
It’s history week at the Cabinet Office, a series of internal events designed to remind the current generation of policy makers both that there is always something to learn from history and that their work will become history in its (…)
by Stefan Czerniawski on 8 October 2010
The trouble with best practices is that they worked yesterday. Jean Russell (via Valdis Krebs)
by Public Strategist on 3 March 2009
On the substance, it looks first rate: it has a clear set of recommendations, each of which is cogently argued.
But it isn’t written as a hook to pull in somebody who doesn’t already know why they should be interested.
by Public Strategist on 6 February 2009
All in all, this is a splendid and positive step forward, illustrating how a little bit of imagination coupled with a little bit of ingenuity can create new possibilities. But there is always room to be better still, and I have a doubt, a reflection, and a couple of niggles.
by Public Strategist on 26 January 2009
The writer already knows what he or she is trying to communicate. The only way to judge writing, and thereby improve it, is to learn from people who are confused by it, who draw the wrong conclusion. You don’t assume (…)
by Public Strategist on 12 August 2008
In the spirit of paying attention to what I am paying attention to, I can’t help noticing that emails are still feeling oppressive. Dave Pollard has the answer: To all employees: Beginning August 1st, you will no longer be able (…)
by Public Strategist on 8 August 2008
How much time am I prepared to spend working. Within that, what’s the most important thing I need to do, and how much time should I commit to doing it. Iterate until time is accounted for. Of course in the real world that needs to take account of other people’s needs and preferences – but it also leads pretty forcibly to the conclusion that responding to every clamour for attention from emails and meetings is a rapid route to perdition.