Rewired State has taken another step towards becoming the next generation systems integrator for government. In a piece of delightful recursion, a Rewired State project becomes the vehicle for accessing the formal status of Rewired State – or as it has been since last Monday, Rewired State Ltd.
In other news, the Rewired State gang has [...]
In a world of increasingly open government data, who is going to create the services?
Brian Hoadley has a powerful go at the answer:
Those who campaign for the release of Government data seem to fall into a few major camps:
Those who want more access to information because it will inform their work – e.g. the press [...]
My colleague Chris spotted a thread on a web forum about one of our services. The user was getting confused by a change in the presentation of the search function. Chris tracked down the people responsible for that bit of the user interface with a couple of detours to pillar and post along the way [...]
It was a mistake to have breakfast with William Heath.
In his charming way, he took one of my long-held ideas, held it up to the light, and found it wanting. Worse still – and equally characteristically – the challenge was as powerful as it was simple.
I have argued for some time that there is an [...]
We need to recognise the need for clarity of service design, for clear leadership of service design and delivery as a function of government, making customer understanding a central part of the job for everybody who has anything to do with any of this – and for all of that to to be done with a sense of openness and a recognition of the value of co-creation. That’s a revolution of culture, leadership and innovation which wasn’t on the agenda ten years ago.
Updated 27 August to include video and additional links.
Last weekend’s Young Rewired State really seems to have caught people’s imagination, with lots of commentary from the hackers who created the projects, the observers who watched them present their ideas and from people who weren’t there at all (but who rather wished they were). I have [...]
A couple of hours this afternoon at the mini-Googleplex in Victoria, watching the teenagers of Young Rewired State present their hacks. It was an impressive show, not just for the ideas, all of which were good ones, or for the clarity and self-confidence with which they were presented, but because of the focus [...]
There’s always a gap between the short-term results of a well-polished system and the first results of a switch to a more efficient one.
If you stick with that thing you’ve worked so hard to perfect, the next few hours or weeks or months will surely outperform the results you’ll get from the new thing. That’s [...]
Things go wrong. Processes don’t quite work. The requirements change before the software is finished. The deadline is approaching so the scope is reduced. The system isn’t quite as scalable as the vendors claimed. The training was designed to support the original design, not what has actually been implemented. There are seventy six legacy systems [...]
The Tower 09 conference a week ago was interesting , a slightly smaller follow on to the bigger and brasher event a year ago. It was a curious event – quite a lot of good stuff, but in a format which feels increasingly old fashioned, and with a very strange sense of its place in [...]