http://publicstrategist.com/2010/03/digital-inclusion-how-do-you-tell/ Working to make government work better Mon, 09 Jan 2012 23:01:00 +0000 hourly 1 http://publicstrategist.com/2010/03/digital-inclusion-how-do-you-tell/comment-page-1/#comment-1979 Four short links: 11 March 2010 « Murder Manual Thu, 11 Mar 2010 11:34:30 +0000 http://publicstrategist.com/?p=870#comment-1979 [...] Digital Inclusion: How Do You Tell? — [N]either means nor skills are simple binary states. A while ago, I was talking to a young man looking for a job, and asked him why he didn’t look online. Because it’s two buses to get to the public library and you only get half an hour, was his reply. Or being in a library myself and watching an older man asking a bit tentatively if he could use one of the computers and being firmly told that he could book a slot for three days time. He turned away looking crestfallen and without making a booking. It didn’t look as though he would be back. Remote, uncertain, and limited access is better than none. But it is hardly inclusion. [...] [...] Digital Inclusion: How Do You Tell? — [N]either means nor skills are simple binary states. A while ago, I was talking to a young man looking for a job, and asked him why he didn’t look online. Because it’s two buses to get to the public library and you only get half an hour, was his reply. Or being in a library myself and watching an older man asking a bit tentatively if he could use one of the computers and being firmly told that he could book a slot for three days time. He turned away looking crestfallen and without making a booking. It didn’t look as though he would be back. Remote, uncertain, and limited access is better than none. But it is hardly inclusion. [...]

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