http://publicstrategist.com/2009/10/getting-better-by-doing-less/ Working to make government work better Fri, 10 Sep 2010 16:16:46 +0000 hourly 1 http://publicstrategist.com/2009/10/getting-better-by-doing-less/comment-page-1/#comment-173 William Thu, 01 Oct 2009 10:38:57 +0000 http://publicstrategist.com/?p=746#comment-173 That makes a lot more sense than simply having a target of reducing avoidable contacts, as Varney appeared to But maybe his thinking behind that target was more nuanced than I realised at the time, I certainly felt it was a target capable of unfortunate misinterpretation... That makes a lot more sense than simply having a target of reducing avoidable contacts, as Varney appeared to But maybe his thinking behind that target was more nuanced than I realised at the time, I certainly felt it was a target capable of unfortunate misinterpretation…

]]>