Complaints handling

One of the sources of information we pay less attention to than we should is the expression of complaints.  So much easier, of course, if you have a complaints choir.  Here are the woes of Helsinki set to music.

There’s one for Birmingham too – musically and imaginatively less successful than Helsinkis’ (with bits of it sounding as if poorly translated from Finnish), but with a staggering caption at the end:

Birmingham Complaints Choir - This song was created during a two-week complaints workshop in Birmingham.