Complaints handling

28 November 2006

One of the sources of information we pay less attention to than we should is the expression of complaints.  So much easier, of course, if you have a complaints choir.  Here are the woes of Helsinki set to music.

There’s one for Birmingham too – musically and imaginatively less successful than Helsinkis’ (with bits of it sounding as if poorly translated from Finnish), but with a staggering caption at the end:

Birmingham Complaints Choir - This song was created during a two-week complaints workshop in Birmingham.